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Sector

Customer service bots

Bots that answer customer questions, triage requests and hand over to people, built for sites, apps and inboxes.

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About Customer service bots

Customer service bots stand at the front gate of a business. They answer common questions, collect details, route requests and pass tricky cases to a person. When comparing, look at how they learn your own help content, how clean the handover is, and where they can be deployed.

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